Businesses had to alter the way they interact and communicate with their customers, as the pandemic has caused consumers to shift their behavior rapidly, almost overnight.
There was no more time for rehearsal, it was now go-time and the stakes could not have been higher.
Google spoke to several business leaders from Salesforce, Hyundai, Wyndham, and others about how they rose to this challenge and positioned their businesses to be ready for what’s next.

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