written by Your team already relies on GoTo Connect (formerly Jive) for crystal-clear voice communication. But in a world where customers increasingly prefer text over talk, voice isn’t enough. You need to meet your customers where they are—on their phones, via SMS.
We are proud to introduce the GoTo Connect (Jive) SMS Zoho CRM Extension, the original and most robust solution for integrating your GoTo Connect texting capabilities directly into your Zoho CRM.
Seamless Texting, directly from Zoho CRM
Why switch apps just to send a text? With our extension, your CRM becomes your communication command center.
- Text from Your Existing Number: There is no need for a new number. You can text any Lead or Contact in your Zoho CRM using your existing GoTo Connect/Jive phone number.
- Unified History: Every message sent and received is automatically logged under Activities. This means anyone on your team can open a lead’s profile and see the entire conversation history instantly. No more guessing what was said last.
Automate and Accelerate
Manual texting is fine for one-offs, but to scale, you need automation. Our extension unlocks powerful workflow capabilities:
- Workflow & Blueprint Integration: Imagine a world where a text is sent automatically when a deal stage changes, or a “Thanks for your interest” message fires the moment a web form is submitted. You can build these SMS triggers directly into your Zoho CRM Workflows and Blueprints.
- Real-Time Sales Signals: Speed is critical. When a customer replies to your text, you shouldn’t have to hit “refresh” to see it. Our extension uses Sales Signals to alert you instantly of incoming messages, so you can respond while the lead is engaged.
Simple Requirements
To get this powerful integration up and running, you just need:
- An Enterprise Zoho CRM or Zoho One license.
- A GoTo Connect (Jive) account.
- Our GoTo SMS Zoho CRM Extension.
Ready to Upgrade Your Communication Stack?
Stop letting messages slip through the cracks. Integrate your texting and start closing more deals today.
- Step 1: Download the Extension Here
- Step 2: We want you to succeed. Book a free implementation meeting with us, and we will help you get set up.
Need the basics?
- Don’t have Zoho CRM yet? Sign up for a FREE trial here.
- Don’t have GoTo Connect? We can help set you up with that, too.
For any questions or to request a demo, simply chat with us online or call 561-331-5360.